The communication is what makes them different. Daily updates, weekly reports, and zero excuses. We trust them with client coordination, and they deliver exactly how we would.
From Referrals to Reimbursements
RSA Keeps Your Care Delivery Running Smoothly
Healthcare teams lose hours every week chasing paperwork, authorizations, and incomplete documentation. RSA gives you a dedicated remote backend team that integrates directly with your agency or clinic, handling the details so your clinicians can focus on patients
RSA provides complete backend support across all major healthcare segments:
Home Health Care Backend Support Services
Managing referrals, scheduling, QA, and billing documentation for home health agencies.
Chore Services Backend Support
Streamlining client onboarding, caregiver scheduling, and authorization tracking for personal care agencies.
Hospice Care Backend Support Services
Coordinating referrals, IDG meetings, and documentation to maintain full Medicare and accreditation compliance
Doctor’s Office Backend Support Services
Handling scheduling, insurance verification, referrals, and billing follow-ups for private practices.
Billing & Claims Submission Support Services
Managing eligibility checks, claim submissions, denial follow-ups, and financial reporting for all healthcare providers.
How We Work
- Plug directly into your EMR systems (Axxess, WellSky, Kinnser, Alora, Kareo, etc.)
- Provide trained, HIPAA-compliant professionals
- Deliver weekly dashboards and reports
- Scale teams quickly to match patient volume
What Clients Say About Us
Managing Partner, Summit HR Group
Robert G.
Managing Partner, Summit HR Group
Product Manager, BrightLine Goods
We had 2,000 SKUs and a mess of listings across channels. These guys cleaned it all up within just days, synced our inventory, and took over customer support. Highly Recommended!
Ruben T.
Product Manager, BrightLine Goods
Host & Property Manager, South Florida
I run 8 Airbnb units and used to drown in messages, cleaners, and scheduling. RSA took over all of it. Now guests get replies instantly, cleanings run smooth, and I actually have weekends again.
Jason L.
Host & Property Manager, South Florida
Healthcare Clinic Manager
The intake and claims team they set up for us was smooth from day one. I appreciate how proactive they are—always spotting issues before we even notice them. It’s like having an in-house team without the extra overhead.
Michael T.
Healthcare Clinic Manager
E-commerce Brand Owner
I was skeptical at first about outsourcing our customer support, but RSA completely changed how we handle day-to-day queries. Their team feels like part of our company, and I don’t have to worry about tickets piling up anymore.
Emma R.
E-commerce Brand Owner
Operations Lead
Working with RSA has been a relief. They handle the messy details I never have time for—data, scheduling, order updates—so my team can focus on growth. I actually trust that things are running smoothly without me hovering.
James K.
Operations Lead
DTC Product Founder
We tried a pilot week with RSA, and it was a game changer. The team integrated so fast, learned our processes quickly, and the reporting was clear and actionable. We scaled with confidence after that.
Sophie L.
DTC Product Founder
They took web design to the next level
What impressed me the most is how human their approach is. They care about our brand, ask the right questions, and genuinely want to make our processes better. It doesn’t feel like outsourcing—it feels like teamwork
Olivia P.
They took web design to the next level