The communication is what makes them different. Daily updates, weekly reports, and zero excuses. We trust them with client coordination, and they deliver exactly how we would.
We Keep Your Revenue Flowing and Your Claims Clean
Billing errors can quietly drain thousands from your agency every month. At RSA, we take full ownership of your billing and claims cycle, from eligibility checks to claim posting and denial follow-ups. Our specialists work directly inside your EMR and clearinghouse, ensuring every claim is clean, compliant, and paid faster.
We handle every stage, eligibility, claims, follow-ups, posting, and reporting, and send you simple weekly updates so you know exactly where your money is and when it’s coming in.
Our Core Services
We stop denials before they start
Eligibility and Authorization Verification
We verify coverage and authorization before visits or claims ever go out, preventing rework, rejections, and wasted time.
What we do
- Verify patient insurance eligibility
- Check authorizations and visit limits
- Update EMR and billing notes with payer data
- Notify clinicians and schedulers of coverage issues
Tools we fit
Availity, Office Ally, Axxess, WellSky
Result
Cleaner claims, fewer denials, faster payment cycles.
Claims that get paid the first time
Claims Creation and Submission
We review, batch, and submit claims with precision, verifying codes, modifiers, and payer rules before they ever leave your system.
What we do
- Create and review claims in EMR
- Verify ICD and CPT codes for accuracy
- Submit batches to clearinghouses
- Track and confirm claim acceptance
Tools we fit
Kinnser, WellSky, Kareo, Office Ally, Medisoft
Result
Higher first-pass acceptance and fewer rejections.
We don’t leave money on the table
Denial Management and Recovery
Description:
When a denial happens, our team investigates, corrects, and resubmits immediately, documenting every step so nothing gets lost.
What we do:
- Review denial reasons and documentation gaps
- Correct claim errors and resubmit
- Communicate with payers for clarification
- Maintain denial and recovery reports
Tools we fit
Office Ally, Axxess, WellSky, Excel trackers
Result
Recovered revenue, fewer recurring denials, and higher collection rates.
Real-time tracking for every dollar earned
Payment Posting and Reconciliation
Description
We post payments, apply adjustments, and reconcile with deposits, giving you a clear picture of your daily cash flow.
What we do
- Post payments and EOBs into EMR
- Match deposits with batches
- Track adjustments and write-offs
- Generate daily reconciliation reports
Tools we fit
WellSky, Axxess, QuickBooks, Medisoft
Result
Clean books, transparent tracking, and stress-free audits.
Full visibility without the noise
Reporting and Financial Oversight
We send weekly AR and claim status reports that summarize what’s paid, what’s pending, and what’s in follow-up, so you’re never left guessing.
What we do
- Weekly AR and revenue dashboards
- Denial rate and collection summaries
- Claims in progress and pending follow-ups
- Month-end performance reporting
Tools we fit
Google Sheets, EMR dashboards, Excel trackers
Result
Better visibility, faster decisions, and predictable revenue.
Let’s keep your revenue
Cycle running strong flow smoother
Schedule a quick call with our healthcare billing team. We’ll review your process, identify gaps, and show you how RSA can bring accuracy, speed, and peace of mind to your claims.
What Clients Say About Us
Managing Partner, Summit HR Group
Robert G.
Managing Partner, Summit HR Group
Product Manager, BrightLine Goods
We had 2,000 SKUs and a mess of listings across channels. These guys cleaned it all up within just days, synced our inventory, and took over customer support. Highly Recommended!
Ruben T.
Product Manager, BrightLine Goods
Host & Property Manager, South Florida
I run 8 Airbnb units and used to drown in messages, cleaners, and scheduling. RSA took over all of it. Now guests get replies instantly, cleanings run smooth, and I actually have weekends again.
Jason L.
Host & Property Manager, South Florida
Healthcare Clinic Manager
The intake and claims team they set up for us was smooth from day one. I appreciate how proactive they are—always spotting issues before we even notice them. It’s like having an in-house team without the extra overhead.
Michael T.
Healthcare Clinic Manager
E-commerce Brand Owner
I was skeptical at first about outsourcing our customer support, but RSA completely changed how we handle day-to-day queries. Their team feels like part of our company, and I don’t have to worry about tickets piling up anymore.
Emma R.
E-commerce Brand Owner
Operations Lead
Working with RSA has been a relief. They handle the messy details I never have time for—data, scheduling, order updates—so my team can focus on growth. I actually trust that things are running smoothly without me hovering.
James K.
Operations Lead
DTC Product Founder
We tried a pilot week with RSA, and it was a game changer. The team integrated so fast, learned our processes quickly, and the reporting was clear and actionable. We scaled with confidence after that.
Sophie L.
DTC Product Founder
They took web design to the next level
What impressed me the most is how human their approach is. They care about our brand, ask the right questions, and genuinely want to make our processes better. It doesn’t feel like outsourcing—it feels like teamwork
Olivia P.
They took web design to the next level